Skip to main content

CHARITY PARTNER

Retail on the Thames events are partnered with Shooting Star Children’s Hospices cares for babies, children and young people with life-limiting conditions, and their families, across Surrey and West London.

Whether lives are measured in days, weeks, months or years, they are here to make every moment count. As a leading children’s hospice charity they support 700 families from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

Their specialist care and support is free-of-charge to families and is available 24 hours a day, 365 days a year. This bespoke medical and holistic care includes a comprehensive range of therapies and support groups for the whole family, specialist nursing care and respite, symptom management, end-of-life care and bereavement support.

They provide these vital services from their two purpose-built hospices, Christopher’s in Guildford and Shooting Star House, their Outreach, Therapy and Family Support Centre, in Hampton, as well as in the community.

It costs £10 million a year to run Shooting Star Children’s Hospices, and with just 30% of their funding coming from the government, they rely on supporters’ generosity to keep the service running.

Where money raised went last year:

2,379

symptom management support contacts

555

nights of end-of-life care

127

nights bereavement suites were in use

1,813

nights of respite care

It costs £10 million a year to run Shooting Star Children’s Hospices, and with just 30% of their funding coming from the government, they rely on supporters’ generosity to keep the service running.

Where money raised went last year:

2,379

symptom management support contacts

555

nights of end-of-life care

127

nights bereavement suites were in use

1,813

nights of respite care

Jake's Story

“Jake was diagnosed with a metabolic disorder called fucosidosis, which is so rare at the time only ten other children in the world were alive with it. To find out that he had this condition, and then that it was life-limiting – it was such a shock,” explains mum Karen.

Jake’s condition means he’s unable to break down certain sugars in his body. The build-up of these sugars affects many of his body’s organs and systems, including the brain and central nervous system.

“I honestly can’t even describe in words where we’d be without Shooting Star Children’s Hospices. I can’t imagine our marriage would be together, it’s because of the charity’s support our family has been able to stay together, and we’ve been able to support one another. We could be there for Jake and know that he has somewhere to go and be looked after by medical professionals, giving us a chance to refresh.”

“Having someone to talk to at Shooting Star Children’s Hospices really helps.” Karen speaks to Carolyn, who is one of our Family Support and Bereavement Counsellors. “She’s amazing – always there if I ever need anything, yet no pressure which I love. To be able to speak to someone who has known me for years, but at the same time doesn’t have that family or friend connection, means I can say stuff I wouldn’t say to anybody else. I can talk to her about absolutely anything, including my feelings towards Jake,” says Karen.

“We’ve built such a rapport, they’ve seen you at your worst, in tears, not coping, they’ve become such a lifeline for us. They know Jake so well and that helps me, it’s why I don’t worry so much because I know he’s known and loved by lots of people – I feel it when I take him to the hospice.

He loves it there, the hydrotherapy pool, the sensory room to chill out in, the fish in the family area, but most of all he’s a people watcher, he loves to be in the hustle and bustle of things. It’s that social side that’s so great, he just loves

the attention and that’s all you want – to be able to leave your child, who has such complex conditions like Jake, somewhere he’ll be loved and cared for like he would at home. I feel total confidence they have his best interests at heart and look after him the way we would at home – and that to me is real respite, because I feel I don’t have to call, I can switch off – we all can.

“Without them I don’t know where we’d be, there really is no other place that can care for him and his complex needs. We honestly couldn’t have got by without Shooting Star Children’s Hospices, that’s the 100% truth.”

Sadly, Jake died in February 2023, just over a year after Karen first shared her story. If you can, please make a donation so Shooting Star Children’s Hospices can continue to support families like Jake’s with bereavement care.

Jake's Story

“Jake was diagnosed with a metabolic disorder called fucosidosis, which is so rare at the time only ten other children in the world were alive with it. To find out that he had this condition, and then that it was life-limiting – it was such a shock,” explains mum Karen.

Jake’s condition means he’s unable to break down certain sugars in his body. The build-up of these sugars affects many of his body’s organs and systems, including the brain and central nervous system.

“I honestly can’t even describe in words where we’d be without Shooting Star Children’s Hospices. I can’t imagine our marriage would be together, it’s because of the charity’s support our family has been able to stay together, and we’ve been able to support one another. We could be there for Jake and know that he has somewhere to go and be looked after by medical professionals, giving us a chance to refresh.”

“Having someone to talk to at Shooting Star Children’s Hospices really helps.” Karen speaks to Carolyn, who is one of our Family Support and Bereavement Counsellors. “She’s amazing – always there if I ever need anything, yet no pressure which I love. To be able to speak to someone who has known me for years, but at the same time doesn’t have that family or friend connection, means I can say stuff I wouldn’t say to anybody else. I can talk to her about absolutely anything, including my feelings towards Jake,” says Karen.

“We’ve built such a rapport, they’ve seen you at your worst, in tears, not coping, they’ve become such a lifeline for us. They know Jake so well and that helps me, it’s why I don’t worry so much because I know he’s known and loved by lots of people – I feel it when I take him to the hospice.

He loves it there, the hydrotherapy pool, the sensory room to chill out in, the fish in the family area, but most of all he’s a people watcher, he loves to be in the hustle and bustle of things. It’s that social side that’s so great, he just loves

the attention and that’s all you want – to be able to leave your child, who has such complex conditions like Jake, somewhere he’ll be loved and cared for like he would at home. I feel total confidence they have his best interests at heart and look after him the way we would at home – and that to me is real respite, because I feel I don’t have to call, I can switch off – we all can.

“Without them I don’t know where we’d be, there really is no other place that can care for him and his complex needs. We honestly couldn’t have got by without Shooting Star Children’s Hospices, that’s the 100% truth.”

Sadly, Jake died in February 2023, just over a year after Karen first shared her story. If you can, please make a donation so Shooting Star Children’s Hospices can continue to support families like Jake’s with bereavement care.

Why not donate to our luxury raffle?

At each and every Retail on the Thames event, we hold a luxury raffle to raise as much money as we possibly can for Shooting Stars Children’s Hospices. Prizes include champagne, Hotel Chocolat hampers, family trips to Chessington World of Adventures, hotel experiences, spa days and more!

If you/your brand have something to offer as a prize, we would be so appreciative of your generosity. Please email info@wecommgroup.com to organise a donation.

Why not donate to our luxury raffle?

At each and every Retail on the Thames event, we hold a luxury raffle to raise as much money as we possibly can for Shooting Stars Children’s Hospices. Prizes include champagne, Hotel Chocolat hampers, family trips to Chessington World of Adventures, hotel experiences, spa days and more!

If you/your brand have something to offer as a prize, we would be so appreciative of your generosity. Please email info@wecommgroup.com to organise a donation.

ATTENDED BY

ATTENDED BY